Broadband articles & resources

Ofcom

Browse UK broadband articles about Ofcom, including package comparison tips, connection type explainers and practical checks before switching.

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Articles

Broadband Social Tariffs: Who Qualifies and How to Check

Broadband social tariffs are lower-cost plans available to households receiving certain benefits, yet many eligible people are unaware they exist. This guide explains what social tariffs are, who generally qualifies, how to check your eligibility, and what to consider, so cost is less of a barrier to staying connected for those who qualify.

7 Aug 2026 6 min read

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Broadband Social Tariffs: Who Qualifies and How to Check

Articles

Broadband Pricing, Contracts and Your Consumer Rights

Broadband pricing, contract terms and consumer rights are closely linked, and understanding them helps you avoid overpaying and know where you stand. This overview pulls together how mid-contract price rises now work, what to check in a contract, how social tariffs and out-of-contract pricing fit in, and the rights you have if something goes wrong with your provider.

By Clara Whitfield — Broadband Deals Editor

3 Jul 2026 5 min

Guides

The Universal Service Obligation and Your Broadband Right

The broadband Universal Service Obligation gives eligible UK homes and businesses a legal right to request a basic, decent broadband connection if they cannot already get one. This guide explains what the obligation is, the kind of connection it covers, who may be eligible, and how the process generally works, so you understand this safety-net right.

By Clara Whitfield — Broadband Deals Editor

15 Jun 2026 6 min

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