Clara Whitfield

Articles

Why Real-World Speeds Are Slower Than Advertised

It is normal for the speeds you actually experience to be lower than your broadband deal's advertised figure, because advertised speeds describe a maximum rather than a guarantee. This guide explains the common reasons for the gap, from Wi-Fi and equipment to connection type and congestion, and what you can do to get closer to your connection's potential.

By Clara Whitfield — Broadband Deals Editor

29 Jul 2026 6 min

Guides

Project Gigabit Explained for Hard-to-Reach UK Areas

Project Gigabit is the UK government's programme to extend gigabit-capable broadband to hard-to-reach areas that commercial rollout might not otherwise cover. This guide explains what the programme is, how it generally works, what it means for rural and underserved communities, and how to stay informed as coverage expands toward your area.

By Clara Whitfield — Broadband Deals Editor

27 Jul 2026 6 min

Guides

How to Compare Broadband Deals Beyond the Headline Price

The headline monthly price is only one part of a broadband deal, and comparing on it alone can be misleading. This guide explains the factors that matter beyond the price, from speed and connection type to contract terms and the true total cost, so you can compare deals fairly and choose one that genuinely suits your household.

By Clara Whitfield — Broadband Deals Editor

15 Jul 2026 6 min

Guides

Moving Home in the UK: Sort Your Broadband First

Sorting out your broadband before you move into a new home in the UK can save you from days without internet and unexpected surprises. This guide explains how to check what connection serves the new address, what to arrange with your provider, the timing to allow, and the practical steps to take so your broadband is ready when you arrive.

By Clara Whitfield — Broadband Deals Editor

13 Jul 2026 6 min

Articles

Download vs Upload Speed vs Latency: What Matters When

Download speed, upload speed and latency are three separate measures of a broadband connection, and each matters for different activities. This guide explains what each one means in plain terms, which everyday tasks depend on which, and how to read the numbers on a broadband deal so you can match a connection to how your household actually uses the internet.

By Clara Whitfield — Broadband Deals Editor

8 Jul 2026 6 min

Articles

Broadband Pricing, Contracts and Your Consumer Rights

Broadband pricing, contract terms and consumer rights are closely linked, and understanding them helps you avoid overpaying and know where you stand. This overview pulls together how mid-contract price rises now work, what to check in a contract, how social tariffs and out-of-contract pricing fit in, and the rights you have if something goes wrong with your provider.

By Clara Whitfield — Broadband Deals Editor

3 Jul 2026 5 min

Guides

Choosing a Broadband Provider and Connection: A Guide

Choosing a broadband provider and connection means weighing more than the headline price, from the connection type available at your address to the speed your household needs and how to compare deals fairly. This overview pulls together the main things to consider, so you can approach the choice with a clear sense of what matters and where to look in more detail.

By Clara Whitfield — Broadband Deals Editor

1 Jul 2026 5 min

Articles

Can You Leave Your Broadband Contract If the Price Rises?

Whether you can leave a broadband contract penalty-free if the price goes up depends on the type of increase and your contract terms. This guide explains how your rights generally work, the difference between expected and unexpected rises, what current rules mean for new contracts, and the steps to take if you think you can exit, so you know where you stand.

By Clara Whitfield — Broadband Deals Editor

29 Jun 2026 7 min

Guides

Mesh Wi-Fi, Extenders and Router Placement Explained

If your broadband is fast in some rooms but weak in others, the fix is usually better Wi-Fi coverage rather than a faster deal. This guide explains how router placement, Wi-Fi extenders and mesh systems each improve coverage, their trade-offs, and how to choose the right approach for your home so you get a stronger signal without changing your broadband.

By Clara Whitfield — Broadband Deals Editor

26 Jun 2026 6 min

Guides

Hidden Costs on a Broadband Bill, Explained

The advertised price of a broadband deal is not always the full story, because setup fees, router charges and other costs can add to what you actually pay. This guide explains the common costs to look out for, which are avoidable and which are not, and how to estimate your true monthly cost so the deal you choose matches what you really pay.

By Clara Whitfield — Broadband Deals Editor

24 Jun 2026 6 min

Articles

Broadband Speed, Wi-Fi and Troubleshooting: A Guide

When broadband feels slow, the cause is often inside your home rather than the line itself, so understanding speed, Wi-Fi and basic troubleshooting helps you fix many problems without changing your deal. This overview pulls together why real-world speeds differ from advertised ones, how to test accurately, and how Wi-Fi and equipment affect what you experience.

By Clara Whitfield — Broadband Deals Editor

19 Jun 2026 5 min

Guides

The Universal Service Obligation and Your Broadband Right

The broadband Universal Service Obligation gives eligible UK homes and businesses a legal right to request a basic, decent broadband connection if they cannot already get one. This guide explains what the obligation is, the kind of connection it covers, who may be eligible, and how the process generally works, so you understand this safety-net right.

By Clara Whitfield — Broadband Deals Editor

15 Jun 2026 6 min

Guides

Social Tariff Broadband: A Complete Guide for UK Households on Benefits

Discover how social tariff broadband can reduce your monthly internet costs if you receive benefits. Learn about eligibility, available deals, and how to switch.

By Clara Whitfield — Broadband Deals Editor

22 Jan 2026 14 min