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Guides

Read practical Guides guides for UK households, with clear explanations of broadband packages, fibre options, provider checks and switching considerations.

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Guides

Telecare and the Digital Switchover: What to Check

As the old phone network is retired and services move to digital, telecare devices that relied on the analogue line need careful checking, especially for vulnerable users. This guide explains how the digital switchover affects telecare, why it matters for safety, what to check with providers, and the steps to take so important alarms and devices keep working.

17 Jul 2026 6 min read
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Guides

How to Compare Broadband Deals Beyond the Headline Price

The headline monthly price is only one part of a broadband deal, and comparing on it alone can be misleading. This guide explains the factors that matter beyond the price, from speed and connection type to contract terms and the true total cost, so you can compare deals fairly and choose one that genuinely suits your household.

By Clara Whitfield — Broadband Deals Editor

6 min
Guides

Moving Home in the UK: Sort Your Broadband First

Sorting out your broadband before you move into a new home in the UK can save you from days without internet and unexpected surprises. This guide explains how to check what connection serves the new address, what to arrange with your provider, the timing to allow, and the practical steps to take so your broadband is ready when you arrive.

By Clara Whitfield — Broadband Deals Editor

6 min
Guides

Choosing a Broadband Provider and Connection: A Guide

Choosing a broadband provider and connection means weighing more than the headline price, from the connection type available at your address to the speed your household needs and how to compare deals fairly. This overview pulls together the main things to consider, so you can approach the choice with a clear sense of what matters and where to look in more detail.

By Clara Whitfield — Broadband Deals Editor

5 min
Guides

Mesh Wi-Fi, Extenders and Router Placement Explained

If your broadband is fast in some rooms but weak in others, the fix is usually better Wi-Fi coverage rather than a faster deal. This guide explains how router placement, Wi-Fi extenders and mesh systems each improve coverage, their trade-offs, and how to choose the right approach for your home so you get a stronger signal without changing your broadband.

By Clara Whitfield — Broadband Deals Editor

6 min
Guides

Hidden Costs on a Broadband Bill, Explained

The advertised price of a broadband deal is not always the full story, because setup fees, router charges and other costs can add to what you actually pay. This guide explains the common costs to look out for, which are avoidable and which are not, and how to estimate your true monthly cost so the deal you choose matches what you really pay.

By Clara Whitfield — Broadband Deals Editor

6 min
Guides

What Is Full Fibre (FTTP) and How Does It Differ?

Full fibre, or FTTP, runs an optical fibre line all the way to your home, while part-fibre broadband uses fibre to a street cabinet and copper for the final stretch. This guide explains the difference in plain terms, why it affects speed and reliability, how to tell which you have, and what it means when choosing a broadband connection.

By Oliver Reed — Home Broadband Researcher

6 min
Guides

The Universal Service Obligation and Your Broadband Right

The broadband Universal Service Obligation gives eligible UK homes and businesses a legal right to request a basic, decent broadband connection if they cannot already get one. This guide explains what the obligation is, the kind of connection it covers, who may be eligible, and how the process generally works, so you understand this safety-net right.

By Clara Whitfield — Broadband Deals Editor

6 min
Open outdoor telephone junction box showing internal wiring and connectors.
Guides

Copper Switch-Off: What Openreach Stop-Sell Means for You

As full fibre expands, the old copper network is being wound down, and a process called stop-sell affects what broadband you can order in many areas. This guide explains what stop-sell means, why it is happening, how it affects new and existing connections, and what to check, so the move away from copper is clear rather than worrying.

By Oliver Reed — Home Broadband Researcher

6 min
Landscape view of the countryside in Conwy, Wales, featuring hills and greenery.
Guides

Rural, Wireless and Alternative Broadband Connections

For homes where standard fixed-line broadband is limited, rural, wireless and alternative connections offer other ways to get online, from full-fibre rollouts and funding schemes to fixed wireless, mobile and satellite. This overview pulls together the options and support available for hard-to-reach areas, so you can see the bigger picture before exploring each in more detail.

By Oliver Reed — Home Broadband Researcher

5 min

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